Effective Online Training in Response to #metoo: Here’s What You Need to Know
In response to all the #metoo media, most of my clients are conducting new sexual harassment training. For many, that means exploring the wild world of online training because of various location or budget constraints.
“…EEOC has made it clear that
superficial training will not suffice as
a defense to complaints.”
Unfortunately, much of what is out there online is just not effective and may not even be compliant since the EEOC has made it clear that superficial training will not suffice as a defense to complaints.
A one-hour review of this subject, designed to be passive, where participants can simply split their screens while engaging in answering emails or watching kittens or giant squid on YouTube, (https://www.youtube.com/watch?v=Umc9QAh-lV4) is not likely to meet new standards of educating your people on this subject.
While we have a bias towards highly interactive classroom sessions, we realize that may not be practical for some. If you do decide to choose online sessions, make sure that your selection meets certain criteria.
What Should You Do?
Here is what you should look for in selecting online training:
- Is it engaging? People learn nothing if they are bored or sleeping.
- Is it interactive? The best have videos, polls and live answers to questions, not just lectures.
- Is it taught by qualified instructors? Ideally, attorneys, although – let’s be honest here – some can be ponderous. Pick a session with someone who can use humor, real examples and stories to keep people’s attention.
- Are you able to track attention levels? Some presentations allow you to follow whether someone is splitting their screen while they are supposed to be participating. Others also allow you to tabulate whether they answered all polls and questions.
- Is there follow-up? Can participants ask questions after the session if they think of one later? Are there newsletters or other follow-up material sent out to remind people of the principles covered?
- Is there a discussion of values and your policies? If the session only covers the law, not your organization’s policies and values, you are missing an important piece of the puzzle on this topic.
Did You Know
Learn more about our training offerings and check out our team members at:
Read Lynne’s book “We Need to Talk” – Tough Conversations With Your Employee and learn how to tackle any topic with sensitivity and smarts.
Be sure to read Lynne’s book on sexual harassment.
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