September 3, 2018
Want to Run a Tight, High Functioning Ship? Consider the Mueller Method
Let’s put aside for a moment the political controversy over special counsel Robert Mueller’s Russia investigation. By all accounts of former employees, bosses and co-workers, Mueller has always run a tight ship. In a New York Times article: The Mueller Method: Tenacious, Tight-Lipped and By-the-Book, former colleagues from his stint as a U.S. Attorney, as well as when he ran the F.B.I. – four decades of public service — describe him as a steady and strong leader.
Mueller has told colleagues that he had learned a management mantra as a Marine platoon leader: You cannot make people do things they are incapable of doing.
Instead prodding employees to do better, he preferred to move quickly to assemble the best possible teams, even if that required terminating long-term employees and creating disruptions.
What Should You Do?
What could you learn from Mueller’s style?
- Understand the strengths and weaknesses of all your staff. People usually improve by focusing on their strengths, rather than correcting weaknesses.
- Have you given your people the tools, training and coaching to succeed? If so, at some point, they have to take responsibility for their own success.
- Give people chances but don’t wait forever. If you’ve been fair and consistent in your feedback, given someone second and third chances, and the employee still hasn’t improved, consider whether you have a strength mismatch. Can you reassign or restructure? If not, you may need to move them out of the organization.
- Be empathetic but realize that your ultimate responsibility is to assemble the best team, not play coach to a struggling staff forever.
What Do You Think?
Have you waited too long to let someone go? Send us your thoughts and stories.
Did You Know
All of our management and leadership sessions include ways to make sure leaders know how to help people become more successful, as well as how to know when to let go.
Call or write us at: 303-216-1020 or
Learn more about our training offerings and check out our team members at:
Be sure to read Lynne’s book “We Need to Talk” Tough Conversations with Your Employee
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