Services Overview

If you have an outlier who is a good performer but needs training in how to behave according to your values, policies and the law, one-on-one sensitivity training will change their ways of interacting at work. We customize our coaching to meet your specific needs.

A conflict is just a negotiation you didn’t know you were having.The key to conflict is finding out how to navigate the workplaces stress that arises everywhere — and using it to achieve consensus.

No one can lead today’s changing and challenging workforce with yesterday’s skills. Old ways of management won’t help you retain your best people — as a leader or manager, you have to find ways to teach and mentor, to facilitate success on all fronts.

Successful leaders are the ones who make it not only through the everyday joys and stresses of running a company but the brain-breaking labor of getting through the dark night of the business soul.If you carry the weight of an entire workforce, you know that one minute you may look great, and the next, you may take it on the chin because of an industry downturn.

You’re the boss and you lead, but you’ll walk off alone if no one’s following. And people won’t stay unless you’re meeting their needs.Employee turnover is expensive. It costs you productivity every time a new employee has to ramp up, and it’s disruptive — it can quickly fragment your company’s culture if not held in check.

It’s easy to love your work when you don’t have to talk to anybody who drives you nuts or you don’t have to address sensitive topics. But let’s face it: There are difficult people everywhere and difficult questions that come up in every work situation.

Teams don’t just happen: They take work. You may think you’ve got it taken care of once you find and recruit the right people. But how do you foster the kind of dynamics that will lead them to become a high-performance team — one that can meet your organization’s goals? And once you’ve achieved all that, how do you find a way to keep these great people?

Sometimes, getting to “yes” is only half the battle. After the handshakes and congratulations, it’s time to work together to implement those policies or come through on those responsibilities — and that can be the point where the fabric of negotiation begins to unravel.

Of all the changes that have transformed the business world in recent decades, none is more talked about than diversity training.Even when managers and leaders understand the connection between their organization‘s business goals and good diversity practices, it can be a challenge to recognize and eliminate biases from hiring, promotion, disciplining and other management decisions.

In today’s workplace, respect is not optional — it’s a bottom-line requirement.Yet, harassment remains one of the thorniest problems of the workplace, whether you’re the one lodging a complaint or you have to deal with that complaint.

It happens in the best of businesses—a conflict can suddenly grow into a legal complaint. The most typical of these are harassment, discrimination, and retaliation.Employers are required by law to do a full and fair investigation when an employee has made a plausible complaint concerning any legally protected activity.