Leading through respect: Manage with skill
Of all the changes that have transformed the business world in recent decades, none is more talked about than diversity training.
Even when managers and leaders understand the connection between their organization’s business goals and good diversity practices, it can be a challenge to recognize and eliminate biases from hiring, promotion, disciplining and other management decisions.
Armed with the latest in legal advice and more than 25 years of experience of dealing with conflict in the workplace, Lynne Eisaguirre helps find the real problems in the midst of contentious disagreements and helps resolve difficulties in a way that keeps them resolved.
With this training, you’ll learn to:
- Understand that diversity is a leadership issue
- Manage workgroups inclusively
- Recognize the impact of change on how you form and manage diverse work groups
- Handle a harassment/discrimination complaint and work in partnership with your human resources department to resolve the situation
- Intervene in subtle harassment/discrimination situations when there are no formal complaints
- Monitor the workplace to recognize and prevent inappropriate behavior
