Newsletter – What is Condescending or Demeaning Behavior and Why You Should Care

April 2, 2018

What is Condescending or Demeaning Behavior and Why You Should Care

 

Many complaints about bullying involve what complainants label as condescending or demeaning behavior. When coaching those accused of this behavior, we find that they frequently do not understand what we mean by those terms.

Here are some suggested definitions and examples:

  • Condescending behavior is having or showing a feeling of patronizing superiority; showing that you consider yourself better or more intelligent. It is usually intended to make people feel bad about not knowing or having something and it often works.
  • Examples of condescending behavior include acting as if you know everything and are not open to new ideas, reacting to an upset with “well, that’s never happened to me”, offering unsolicited advice (unless you are a supervisor), not being open to feedback, referring to people in the group in the third person (even if they are sitting right there), using pet names, talking over other people.
  • Demeaning behavior is that which is intended to cause a severe loss in the dignity and respect of someone; words or actions intended to debase, lower, degrade, discredit or devalue a person.
  • Examples of demeaning behavior include criticizing a person in front of others, making jokes at another person’s expense, rolling eyes after someone’s comments, making sarcastic comments about a person.

 

NOTE: In most situations, these behaviors do not violate the law or most employers’ policies unless they are based on protected characteristics.

What Should You Do?

  • Train managers and employees on effective workplace communication.
  • Coach managers who do not communicate effectively.
  • Share these guidelines with those who are accused of this type of behavior.
  • Model effective and respectful behavior yourself.

 Did You Know

 

We provide both training and coaching on the subjects of condescending and demeaning behavior. You may also call or write me to discuss your options at: 303-216-1020 or Lynne@workplacesthatwork.com

Learn more about our training offerings and check out our team members at:
 
Read Lynne’s book “We Need to Talk” – Tough Conversations With Your Employee and learn how to tackle any topic with sensitivity and smarts.

Be sure to read Lynne’s books on how to handle tough conversations.

  

 

Workplaces That Work | (303) 216-1020 | lynne@workplacesthatwork.com
3985 Wonderland Hill | Suite 106 | Boulder, CO 80304