What Should You Do?
Use Checklists the Right Way: Research has shown that checklists that are imposed in a top-down, authoritarian way do NOT work. In Canada, for example, the government passed a law mandating checklists in hospitals. The law didn’t improve safety because there was no tailoring of lists for what healthcare workers actually needed, nor did they gain the buy-in of participants.
Don’t Just Explain What, But Why and How: Effective checklists spring from conversations, not just orders.
Don’t Make Checklists Too Long: Research has shown that the brain can only handle one piece of information at a time. Don’t overwhelm the team.
Develop a Game Plan for Politics: Some people will predictably resist using checklists, viewing them as unnecessary and instructive. Research has shown that meeting with these individuals privately before the initiative starts can gain their cooperation.
What Do You Think?
Have you tried checklists? Have they been effective? Call or write us at: 303-216-1020 or Lynne@workplacesthatwork.com